Dr. med. Heinz-Wilhelm Pelzer

Combining intensive medical care with acceptable waiting times is a difficult challenge. Since the children usually become acutely ill "overnight", planning in advance of consultation hours is also only possible to a limited extent. Please help us with waiting time planning by: Have planned examinations (preventive measures, ultrasound, laboratory, etc.) noted as early as possible expressly register desired longer meetings or treatments when making an appointment, Keep your appointments on time or cancel them in good time if you are unable to do so, In the case of acute illnesses, call in advance and ask about the best time to visit, If the waiting room is full, ask for the expected waiting time. In the meantime, feel free to shop or go for a walk. Please remember that unforeseeable acute cases may lead to a longer waiting time. Avoid urgent follow-up appointments and bring toys, drinks, pacifiers etc. with you to keep your children bu